Website F.A.Q

• General Questions about Hentai Palm
  1. How often are updates made?
  2. What is the meaning of the tumbnail box colors?
  3. When there are Technical Errors on the site, how long does it take to fix?
  4. How do I contact the webmasters?
  5. What happens to Contact e-mails?
  6. Why are some of the pictures censored?
  7. Is Hentaipalm.com really a free site?
  8. How does the content system work?
• General Questions about Hentai Key and Hentai ID
  1. What is a GT key?
  2. How do I sign up for a GT key? [Updated Nov 08]
  3. Good reasons to sign up for GT key! [New]
  4. What can I access with GT key?
  5. I signed up for Hentaikey, but after I log in I get main page again.
  6. Fire Wall issues [Updated Nov 08]
  7. Cookies Issues [Updated Nov 08]
  8. Java Issues
  9. Problems with Security Code [Updated Nov 08]
  10. IE and AOL Browser errors
  11. Saved pictures turn to .bmp files
  12. I entered the verfication code wrong, now it says I can't log in! What should I do?
  13. Do I have to sign out after I am done on the site?
  14. I logged in, but it says my account is frauded.What should I do?
  15. I use proxies for this site, but when I log in I get fraud detection, Why?
  16. How come I get fraud messages on Hentai Group sites? And not on other Hentai Key sites?
  17. When I try to log in it keeps redirecting me to the log in page. What should I do?
  18. What is this Hentai ID people are talking about?
• Website Rules & Information
  1. Bug Report
  2. Banned Items
  3. Hentai Group
  4. Hentai Group Staff list
  5. Special Thanks

General Questions Q: How often are updates made?

A: Well in the first 4 years I updated very frequently. However at the end of 2006 and major part of 2007 I decreased in activity due to social life. None the less. now (2008) and in the future I plan to boost up my update frequentcy back to what it was back in 2004/2005. And provide as much content as I can. On not just Hentai Palm but all the other websites I run.. Back to Top

Q: What is the meaning of the tumbnail box colors?

A: This is the well known system of Hentai Palm. You get the orange color boxes for your Free pictures and the redish colored ones for you GT pictures. Meaning you can see the entire picture based on the background color of the tumbnail. This makes it easy for everyone to see which picture belongs to what section.

So to say Hentai Palm is a multi level site. And there for, we made it clear for all the visitors of this site, what they can access tons of hentai without having to log in or have to pay for a GT key. Making this also an ideal place for regular visits even if you don't have a creditcard.

Free Surfers [people that didn't get a free hentaikey] - 50% of site content They can see the Orange Pictures (so the Tumbnails & Pictures with a Orange background) And they can see the Red Tumbnails. (just not watch the full pictures without a GT key) GT Hentai Key Surfers [Paid Key] - 100% of site content They can see the Orange Pictures (so the tumbnails with a Orange background) They can see the Red Pictures (so the tumbnails with a Red background) In other words they have full access to everything. Back to Top

Q: When there are Technical Errors on the site, how long does it take to fix?

A: This completely depends on Barros or Mathias speed, normally it takes a week, sometimes a day. We try our best to get everything fixed as soon as possible. Major errors can be fixed in a matter of hours. Although this is completely in the hands of the Technical Staff.
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Q: How do I contact the webmasters?

A: You can contact us through the Forum or through the Contact us section. Q: What happens to Contact e-mails? A: We read them, of course. However we don't always have time to reply to your e-mail. We guarantee that your e-mail will be examined but we can't guarantee you that we will reply to your e-mail. And we recently launched your new Contact System. (see link below). Visit here for the Contact Form. Back to Top

Q: Why are the pictures censored?

A: If a picture is censored, we honestly didn't do that. We just don't have the time or intention to do that hehe. Some visitors e-mailed me with asking why I censored all the pictures, but I can assure you, I haven't. The artists of the pictures itself, censored their art. This is still an active law/tradition in Japan.Although rejected back in 2004, artists technically don't HAVE to do it anymore. It still means that most artists out of tradition censor their art. Although alot of newer artists are leaving censorship out or it's extremely limited. Back to Top

Q: Is Hentaipalm.com really a free site?

A: As said before Hentai Palm is a multi level site. There is 1 huge free section and 1 even bigger pay section. - We have a free section with 100.000+ pictures in it at the moment (November 2008), this section grows with every update. And it doesn’t require any kind of signup. That makes Hentai Palm unique. - The biggest section is called the GT section (or Elite). To enter this section you require a Hentaikey GT, which costs $29.95 (USD) a month (about 18 Euro). With the GT key you can access over 5000+GB (5TB) of hentai content. Movies, Doujinshi, Unique content. You can access all sites linked to the Hentaikey GT network. Like our GT sites Movie Palm and Hentai Ryu . Back to Top

Q: How does the content system work?

A: The content is spread by an automatic importer system. (Which means, I upload the pictures. And that is all I do). The importer sorts the the pictures automaticly and randomly in the galleries. I can modify pictures hand by hand on access level, however when importing, I have no control over what picture goes to what section. (unlike some people think, but really you think I can sort thousands of pictures on section?). Doujinshi and Manga on the other hand are manually set to a certain section. Back to Top

General Questions about HentaiKey

Q: What is a GT key?

A: It's simply the name for the membership you can take on the Hentai Key network, where Hentai Palm and most of Hentai Group's websites belong to. It gives you access to an inhumanly big hentai collection with more then 5TB of content in overal spread over the Hentai Key GT websites. Back to Top

Q: How do I sign up for a GT key?

A: If you want to signup for a GT member ship, you can sign up right now for instant access to Hentai Palm GT and other Hentaikey GT Sites by signing up right here. Back to Top

Q: Good reasons to sign up for a GT key!

A: I give you some good reasons why a Hentai Key GT is a good thing to get, for easy hentai downloading and surfing.

» Access to hundreds of Hentai GT key websites. Which all in all have between 5 and 8TB of content. Which include Full Hentai Movies, Hentai Games, Original Content, Translated Doujinshi & Hentai Manga

» Everyday there is an update, every day there are atleast 10 sites that update with brand new hentai content. Which can several hundreds MB sometimes even several GB of new hentai content on daily basis

» Secure and Private Billing. Billing will state CCBill, nothing else. No XXX Porn site, or anything like that!

» Unlimited Bandwidth to your account. You can download as much you want and as fast as you want. There are no speed limitations or bandwidth limitations on your account. Meaning if you want to download 10GB a day, you can!

» Download Managers are allowed on almost all Hentai Key websites, so you can easily download big files like Hentai Movies, Hentai Magazines or Hentai Games

» Costs is only $1 a day (29.95 a month), so you get a full month of unlimited downloading and surfing the best of the best hentai sites out there for almost no money!

Q: What can I access with GT key?

A: All websites that are listed on Hentaikey.com. This means you can access those full movie sites like Moviepalm , Hentai Ryu , Doujin-World Translations and many many other websites. Not only that on Hentai Palm you get access to all the content on the site itself! This is massive to begin with. Imagine yourself browsing to galleries with more then 200.000+ pictures (November 2008). Downloading full movies from Moviepalm and get the latest games from Hentai Ryu. And get the Manga's you always wanted from Mangapalm. In overall Hentaikey GT gives you access over 5000+GB of pure Hentai content. Back to Top

Q: I signed up for Hentaikey, I log in but I get main page again.

A: This is almost always a case of an firewall or router misconfiguration. In most cases routers will not cause any problems, but sometimes in combination with a firewall it might prevent some people from logging in properly. We suggest to disable your firewall at the moment you log in. This problem is mainly caused by our php system, and it actually always been there. Another problem might be a Cookie blocking add-on to your browser if that is the case make sure to add Hentai Palm to the allow list. Or enable cookies in general on medium security settings. If you still in doubt you can always check the Bug Topic on the forum. Back to Top

Q: Firewall issues

A: Firewalls that are known to cause problems are the following. Windows Firewall (on highest setting) Solution: Disable it, or lower the safety level. ZoneAlarm Solution: Disable the program or add Hentai Palm to the green list. Norton Firewall Solution: On highest level it might cause problems, lower the security level or disable it temporarily. Back to Top

Q: Cookies Issues

A: Cookies have to be enabled when you try to log in. If you don't enable your cookies it will give an error log in. Be warned! If you are using a cookie blocking program make sure to add Hentaipalm to the Allow list. Back to Top

Q: Java Issues

A: Enable your Java. All the new browsers already have Java installed. Like Opera, Avant, FireFox and many others. However if you are still running on a older version of Windows XP you have to update. Or atleast install Java. You can download the required program from: Java.com Back to Top

Q: Problems with Security Code

A: Security Code issues have been popping up alot recently, this has much to do thanks to the new IE 7 browser and the update AOL Browser. Both seem greatly dislike the image code system, even though we already made some minor fixes to the current system trying to make it compatible with both those browsers, we only have a 50% success rate right now. Some people will be able to log in fine others don't. We did test extensively with FireFox and found no errors what so ever so for those that don't use Firefox yet (far more better browser to begin with) we might recommand to download it at http://www.getfirefox.com Back to Top

Q: Saved pictures turn to .bmp files

A: If you are saving pictures to your HDD and suddenly they go from regular .jpg/.png or .gif pictures to .bmp files. It is not a problem on our end. Internet Explorer (M$ product) is famous for doing that. When the Temp Internet Files on your computer gets too big it starts screwing up the files. To fix this problem is very easy actually. Just clear your Temp Internet Files and you reopen the page, it should be fixed now. This error is not exclusively to IE but rarely happens with other browsers. This error also happens when using the latest IE (IE7).

Q: I entered the verfication code wrong, now it says I can't log in! What should I do?

A: If you entered the Verfication code wrong the first try, click your browsers "Back" button, then press F5 or click the "Refresh" button so the verfication code changes. Then try again. If you entered your username and password correctly you can log in properly now. Back to Top

Q: Do I have to sign out when I logged in?

A: No, you don't have to sign out. Back to Top

Q: I logged in, but it says my account is frauded.What should I do?

A: In fact as soon your key gets frauded it should send you an e-mail containing the new random generated key to your inbox of your e-mail. If not and you are the original owner of the key, go to Hentaikey main page and select Retrive Login Information. As original owner you enter your e-mail address you used to register your key with and a new generate key will be send to your e-mail right away. Back to Top

Q: I use proxies for this site, but when I log in I get fraud detection?

A: Yes, it will see you as another user, using proxies will cause the account to be frauded, as do logging in from another location. If you can give us a reason why your account was blocked (like logged in at a internet cafe) we can dubble check everything faster. Back to Top

Q: How come I get fraud messages on HentaiGroup sites? And not on other HKey sites?

A: The only site this could occure on is Hentai Palm and this is because unlike other hentaikey sites we use session processing for our GT members. This means faster log in and navigation for our GT members without having to relog for each picture. This however also means that you need to have Cookies ENABLED and if you have a cookie blocking program, put Hentai Palm in the exception list. Or you will not be able to log in properly.. Back to Top

Q: When I try to log in it keeps redirecting me to the log in page. What should I do?

A: This is alot like the redirection problem. Read more about it here Back to Top

Q: What is this Hentai ID people are talking about?

A: As most people might know Hentai Palm used to have 3 sections instead of 2. 1 Free Public, 1 Free Sign Up and 1 GT sign up, due to modifications in the Hentai Key structure, Hentai Key Free has been removed from their system. However a new system will be put in place named Hentai ID. Because it's not online YET we cannot apply it out our site. It's that simple. As soon Hentai ID launches we will add this function once again to Hentai Palm, giving everyone free access to the website by free sign up, like before. Atleast that's the plan. Back to Top

S: Bug Reports
E: The fastest way to report bug reports is through the Contact System Back to Top

S: Banned Items on this site and forum

E: Following things are banned or monitored

Child Porn We do not, accept in anyway, drawn or real accept child porn requests. If you request real child porn, we will report you to the authorities, without any hesitation no matter how sorry you are. Lolicon however, will not be seen as illegal request, so you will not be filled by us, however, extreme lolicon is not tolerated… well not by me nor the other webmaster, so to keep our moral standards high, we decided to ban all the Roricon and other young girls. Although we ALWAYS go form the point that all the girls in the drawings are 18 years of age, no MATTER how young they look.

Gore Hentai I really don't know why I should have to explain this to you, if you really get a kick from amputated nude girl, or see brain tissue and a nicely censored pussy… then well… I don't know, perhaps… seek help. Although we don't want to change your own opinion, we will not help you to get any Gore hentai, so even if you send us request e-mails, we simply drop and drag it to the recycle bin.

Scat Hentai We didn't really ban it but we try to limit it to the lowest, some people really like seeing a person crapping or peeing, we will not bother to remove the current pictures, but we will not expand anything big with this. Extreme BSDM Bondage is 1 thing, but Extreme Bondage, like Hentai snuff video’s (ugh) or any extreme bondage, if you like that so much, try to find a site that specializes it in that kind of stuff. There are plenty of hentai bondage sites out there, and we accept certain levels of bondage, just we have our limits there as well. Anorexia and Necrophilia This is simply out of the question. If you want to jerk off to skeletons go to your local graveyard and dig up some there.

3D Lolicon Rendering Even though technically it isn't real, 3D Lolicon rendering is forbidden and will NOT appear on any of the Hentai Group websites. This includes the forums. Back to Top

S: Hentai Group
E: This website is the first site of the Hentai Group network, and there for also a member of the Hentai Group network. Hentai Group is a collection of websites ran or supported by the same people that own Hentai Palm. Of course every site has his own staff. In sites that are directly owned by Hentai Group atleast 1 of the staff members from Hentai Palm is involved. For more information check HentaiGroup.com Back to Top

S: Hentai Group Staff list E: Staff list